shipping

Covid-19 & shipping

BOX Babe is strictly following the guidelines set by the CDC, our local & national Governments.

Based in South Texas and Sheltering at Home, we are continuing as requested by Govt  Officials and following, “Work from Home” guidelines. Our "Home Studio" is completely quarantine from regular household living and activities.

Our Gifts are created in a dedicated studio, sanitized and completely isolated. Gratefully, we strive to help you share love and appreciation during this time of isolation. We empathize in the surrender of your ability to visit and share your heart with others personally.

 

We Work from Home in our private studio, dedicated to you and your Gifting needs without fear of contagions. Our studio, surfaces, and inventory are thoroughly and frequently sanitized (possibly over-sanitizing, if that’s possible). We also sanitize throughout the creation of gifts to ensure the safety of this process. Entry/contact with any surface/item by anyone who hasn't been isolated for 14 days isn’t permitted in the Studio.

Covid-19 "Free" Gifts that are nominated and approved, will be shipped without expectation of paid shipping fees paid by the customer, but it is welcome as a tip/donation.

We have suspended International Shipping through May 1, 2020. We will reassess this possibility again at that time.

SHIPPING POLICY

We're happy to delay shipment of your gifts. Simply make a Request in the notes at check out.

 

All pre-designed orders ship within 2-3 business days unless otherwise notified.  Large and Custom orders require longer and we'll notify you of estimated delivery. We now offer free standard shipping in the Continental United States with option to upgrade for speedier arrivals (free shipping doesn't apply to custom orders).

*Order by May 2 to ensure Mother's Day Delivery. MD Gifts will be delayed to ship until May 6 unless otherwise requested at check-out.

returns

We mean “thoughtful” and consider each shake and throw the gifts could incur. That being said, sometimes the unimaginable happens. If your gift arrives less than “ship shape”, please call, text or email our Founder, Bre, right away to help you: 801-209-8086.

INTERNATIONAL SHIPPING

We're happy to ship Internationally. Please reach out to us to find the best shipping rates.

Update 04/16/20: All International Orders will not be shipped until we reassess Intl shipping on May 1, 2020.

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